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We have an active Discord community where you can:
  • Post questions
  • Request features
  • Report bugs
  • Interact directly with the Fireworks team and community

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Chat Support

For logged-in users, we provide chat support on the Fireworks AI platform. We will try to get back to you as soon as possible. This allows you to get help with:
  • Account and billing questions
  • Technical troubleshooting
  • Platform navigation assistance
  • General support inquiries
Chat Support Access the chat support through the platform interface when logged into your Fireworks AI account.