Billing & Pricing
Why might my account be suspended even with remaining credits?
Your account may be suspended due to several factors:
-
Monthly usage limits:
- Each tier includes a monthly usage limit, independent of any credits.
- Once you reach this limit, your service will be suspended, even if you have credits remaining.
- Usage limits automatically reset at the beginning of each month.
-
Billing structure:
- Pre-purchased credits do not prevent additional charges.
- You can exceed your pre-purchased credits and will be billed for any usage beyond that limit.
- Example: If you have
$20
in pre-purchased credits but incur$83
in usage, you will be billed for the$63
difference.