Contracted customers may have the option to move to post-paid billing. Contact our sales team to discuss your options.
How credits are applied
Fireworks operates on a pre-paid credits billing system. You purchase credits to use the platform:- Credits are used first for all usage.
- If credits are exhausted and Auto Reload is disabled, usage pauses until you add credits.
- If Auto Reload is enabled, credits are purchased automatically when your balance reaches your configured minimum.
- You can separately set a monthly spend limit for your usage. Adding credits does not raise this limit.
Missing credits after purchase?
If you don’t see your credits reflected immediately:- Visit your billing dashboard
- Review the “Credits” section
- Check your credit balance and Auto Reload settings
Why did I receive an invoice after depositing credits?
Most accounts on pre-paid billing should not see month-end overage invoices. If you received an invoice, your account may be on a post-paid contract. Contact community_billing@fireworks.ai so we can confirm your billing configuration.What happens when I finish my $1 credit?
When you finish your $1 credit, the following occurs:Account Status
- Without payment method: Your account will be suspended until you add a payment method. For request-rate behavior, see Account quotas; for serverless TPM upper bounds, see Serverless rate limits.
- With payment method: Add credits to continue usage. Account-wide request limits increase, and serverless TPM upper bounds grow as your account spend tier rises.
- Adding a payment method is required to continue service after credit depletion
- Add credits (or enable Auto Reload) to continue service after credit depletion
- As you spend more with Fireworks, your adaptive usage limits and serverless TPM upper bounds can increase
Where’s my receipt for purchased credits?
Receipts for purchased credits are sent via Stripe upon purchase. Check your email for receipts from Stripe (not Fireworks). If you can’t find your receipt, contact community_billing@fireworks.ai.For spend limits, tiers, and account-wide request limits, see Account quotas. For adaptive serverless TPM upper bounds, see Serverless rate limits.