How credits are applied
Fireworks uses a pre-paid credits model for new self-serve accounts:- Credits are used first for all usage.
- If credits are exhausted and auto top-up is disabled, usage pauses until you add credits.
- If auto top-up is enabled, credits are purchased automatically when your balance reaches your configured minimum.
- You can set a monthly budget cap to limit total spend.
Accounts created before June 1 remain on existing postpaid terms (grandfathered). Enterprise accounts can also be configured for postpaid billing on request.
Missing credits after purchase?
If you don’t see your credits reflected immediately:- Visit your billing dashboard
- Review the “Credits” section
- Check your credit balance and auto top-up settings
Why did I receive an invoice after depositing credits?
Most self-serve accounts on pre-paid billing should not see month-end overage invoices. If you received an invoice, your account is likely on a postpaid contract (for example, grandfathered or enterprise postpaid terms). If this seems unexpected, contact community_billing@fireworks.ai so we can confirm your billing configuration.What happens when I finish my $1 credit?
When you finish your $1 credit, the following occurs:Account Status
- Without payment method: Your account will be suspended until you add a payment method. For request-rate behavior, see Account quotas; for serverless TPM upper bounds, see Serverless rate limits.
- With payment method: Add credits to continue usage. Account-wide request limits increase, and serverless TPM upper bounds grow as your account spend tier rises.
- Adding a payment method is required to continue service after credit depletion
- Add credits (or enable auto top-up) to continue service after credit depletion
- New self-serve accounts use pre-paid billing by default
- Grandfathered and enterprise postpaid accounts can still receive invoices based on their contract terms
- As you spend more with Fireworks, your adaptive usage limits and serverless TPM upper bounds can increase
Where’s my receipt for purchased credits?
Receipts for purchased credits are sent via Stripe upon purchase. Check your email for receipts from Stripe (not Fireworks). If you can’t find your receipt, contact community_billing@fireworks.ai.For spend limits, tiers, and account-wide request limits, see Account quotas. For adaptive serverless TPM upper bounds, see Serverless rate limits.