> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fireworks.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Platform support

> Information about Fireworks.ai deployment regions, general support channels, and platform requests.

## General support

**Q: I have another question or issue.**

We have an active [Discord community](https://discord.gg/mMqQxvFD9A) where you can:

* Post questions
* Request features
* Report bugs
* Interact directly with the Fireworks team and community

***

## Feature requests

**Q: How can I request a new model to be added to the platform?**

Head over to our **Discord server** and let us know which models you would like to see deployed. We actively take feature requests for new, popular models.

***

## Product feedback

**Q: I have specific performance questions or want to know about further performance improvement options.**

If you need more tailored performance advice or want to discuss advanced optimization options, here are two ways to get support:

1. **General support**: Reach out via our [support channels](https://fireworks.ai/company/contact-us) or check out the performance optimization practices for tips on maximizing efficiency with on-demand deployments.

2. **Direct consultation**: For in-depth questions, feel free to schedule a consultation directly with our Product Manager, Ray Thai, using [this link to his calendar](https://calendly.com/raythai). Ray can assist with advanced optimization strategies and hardware recommendations based on your specific workload and deployment needs.

***

## Deployment regions

**Q: Do you host your deployments in the EU or Asia?**

We are currently deployed in multiple U.S.-based locations. However, we’re open to hearing more about your specific requirements. You can:

* Join our [Discord community](https://discord.gg/mMqQxvFD9A)
* Write to us at [inquiries@fireworks.ai](mailto:inquiries@fireworks.ai)

If you're an Enterprise customer, please contact your dedicated customer support representative to ensure a timely response.

***

## Additional resources

* **Discord Community**: [discord.gg/fireworks-ai](https://discord.gg/fireworks-ai)
* **Email Support**: [inquiries@fireworks.ai](mailto:inquiries@fireworks.ai)
* **Documentation**: [Fireworks.ai docs](https://fireworks.ai/docs)